Frequently Asked Questions

      We are an international tailoring company based in Thailand with over 40 year�s experience. Using only the highest quality materials
we create excellently finished, stylish and long lasting tailor made clothing for international clientele.

What is the Turnaround Time at PIERRE BOUTIQUE ?
     It takes 3 - 5 working days to complete an order if all the information required has been provided.
Your clothes will reach you within 7-14 working days.

Where are you based ?
     Our head office is based in Bangkok, Thailand. However, we visit various countries around the world several times a year to meet with
customers personally and to take their orders and measurements. For further details please
contact us

Where do your materials come from ?
     Our main source of material is from reputable manufactures based in England, Australia and Italy.

What kind of materials do you use ?
     We use a range of materials, carefully selected for their quality and appearance. We have three different price ranges to suit every
budget and requirements.Our materials range from worsted wools, superfine wools, wool and cashmere blends.

What are the shipping and handling charges ?
     Price of all products listed on our site is inclusive of all shipping and handling charges.

Do I have to get re-measured every time I pick something out ?
     Not at all. Once we have your measurements on file, re-orders are a snap.
If you want something new, all you have to do is select the cloth and styles.

How do you know what my measurements are ?
     If you have ordered from Pierre Boutique before (either in Thailand or during an international visit) we will probably have your measurements on record.
You should be automatically notified of this if you sign up using the email address you used when you ordered from us before or the Pierre Boutique customer number you were provided with. If this did not happen please contact us and we will attempt to locate your details as quickly as possible.

     If you have never ordered from us before, that is not a problem. We have created a Measurement Guide that makes it as easy as possible for you to supply your
own measurements. You only need to do this once as your measurements are stored online for all your future orders.

Does PIERRE BOUTIQUE make to measure with my clothes ?
     Yes, just send us your favorite shirt or suit. We will incorporate any changes you might want, and then return the garments you sent, along with your new garments.
Please contact us for more information.

What about big and tall sizes ?
     Do we charge extra for large sizes? NO, NEVER! The prices you see here are the prices for everyone, regardless of how big or tall he/she may be.
Please email us for details!

When I place my order, can I choose different styles ?
     Yes, with no extra charges.

What is online payment ?
     Online payment is a system in which the payment goes directly to the bank.
We only accept the Visa Card and the Master Card.

What is the difference between a bespoke suit and an off the rack suit ?
     A bespoke suit is a made to measure suit, made according to your size, shape and preferences.
Retail off the rack suits come in standard sizes that are not your perfect fit.

Can I give you my own materials ?
     Yes, you can. Kindly contact us to find out how many meters to buy.

Do you share your customer list with other companies ?
     We never have, and we never will. We respect and value your privacy.

How will you ship my order ?
     All of our products are shipped by DHL OR UPS service. It takes 7 - 14 days to deliver to USA, UK, and Europe.
All shipping, taxes, and tariffs are included in our prices..